Household and energy bills

Find out what support is available to help you save money and reduce the cost of household bills.

Warm home discount scheme

Find out if you are eligible for £150 off your electricity bill as part of the UK Government’s Warm Home Discount Scheme.

Cost of Living Payments 2023 to 2024

You may be able to get up to 5 payments to help with the cost of living if you’re getting certain benefits or tax credits.

You do not need to apply. If you’re eligible, you’ll be paid automatically in the same way you usually get your benefit or tax credits.

Read the guidance on getting extra payments to help with the cost of living if you’re entitled to certain benefits or tax credits.

Winter fuel payment

If you were born before 25 September 1957, you could get between £250 and £600 to help you pay your heating bills. Check how much Winter Fuel Payment you can get from the UK Government.

Cold weather payments

If you receive Pension Credit, Income Support, income-based Jobseeker’s Allowance, income-related Employment and Support Allowance or Universal Credit you will automatically receive a one-off Cold Weather Payment each time it gets very cold.

Alternative fuels (oil, LPG or solid fuel) for heating

If your home uses alternative fuel for most of your heating, such as liquid petroleum gas (LPG), heating oil or solid fuel, you may be entitled to a £200 Alternative Fuels Payment. This is in addition to the £400 Energy Bills Support Scheme from your electricity supplier (if you have one).

  1. You may have already received this payment through your electricity provider, in which case you will not receive it again.
  2. If you have not received it: apply for a payment to help pay for alternative fuels.

Energy Bills Support Scheme Alternative Fund (EBSSAF)

If you did not automatically receive a £400 Energy Bills Support Scheme payment (spread over 6 months of credits on your energy supplier’s bills).

Wales fuel support scheme

Now closed.
Eligible households received a one-off £200 cash payment to help towards paying fuel bills. The application window for the Welsh Government Fuel Support Scheme closed on 28 February 2023. If you have any queries please contact us by emailing

Discretionary assistance fund (DAF)

In certain circumstances you may be eligible for an Emergency Assistance Payment (EAP) or Individual Assistance Payment (IAP). Find out if you could receive a grant from the Discretionary Assistance Fund (DAF).

Welsh Water

If you are struggling to pay your water bills Dŵr Cymru / Welsh Water have a number of ways they may be able to help you make your bills more affordable.

Council Tax discounts

Council Tax discounts take into account your individual or household’s circumstances. See if you could have your Council Tax bill reduced by using the Welsh Government eligibility checker.

Broadband and mobile phone

Find out if you could be eligible for cheaper broadband and phone packages with a social tariff

Welsh Government’s warm homes Nest scheme

Visit Nest - Making Wales Cosy for free, impartial advice and, if you are eligible, a package of free home energy efficiency improvements such as a new boiler, central heating, insulation, or solar panels.

LEAP: Local Energy Advice Partnership

See how you can save with LEAP’s free energy and money saving service, which helps eligible people to keep warm and reduce energy bills.

Other helpful links

Warm spaces and food support
Citizens Advice Pembrokeshire
Period Dignity Grant